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Help support
Help support

For help with current products or services, or see FAQs and developer tools.

support@archielite.com

Call Us
Call Us

Please call us to talk to members of our team.

(+01) 234 567 89

(+01) 456 789 21

Business cooperation
Business cooperation

Contact our marketing department to discuss cooperation projects.

(+01) 789 456 23

Global branch
Global branch

Please contact and get our branches around the world.

(+01) 456 789 23

(+01) 456 789 23

Get help

Do you want to learn more or contact our marketing department?

Access the Knowledge Base
Access the Knowledge Base

Browse service support articles and detailed instructions for development access.

Watch product videos
Watch product videos

Watch our video tutorials to learn how to use our features.

Contact customer service staff
Contact customer service staff

Let's talk about how to help your project.

Questions frequently asked by users

Have many questions?

You can directly select a service package on our website according to your project needs. If you do not know the specific parameters, please contact us after-sales service.

CDN1 supports free trials and supports invalid refunds.

CDN5 is an international enterprise. It has set up operation centers in Singapore, Hong Kong, Malaysia, the United States, and the United Arab Emirates. It can be accessed on the premise that your business complies with the laws and regulations of these regions and is not subject to registration restrictions!
We support English, Thai, Chinese and Japanese. We have a professional multilingual technology and after-sales service team located in the operation centers in Singapore or Malaysia.
You can contact our customer service to conduct a comprehensive assessment of your project and seek help from professionals.
The package supports upgrades and downgrades. The upgrade package only needs to make up the difference. The downgrade package does not support refunds during the validity period. The price is recalculated according to the selected package.
You can contact us after-sales service to prepare an exclusive package after professional evaluation of your project.
Because our technical problems cannot solve your needs, we support no-reason refunds for new products. If the products have been used, we still support refunds after deducting the cost of use.
We support digital currencies, but only accept BTC, ETH, and USDT payments.
We accept RMB (RMB), Thai Baht, US dollar and digital currencies.
Support online payment of Alipay, PayPal, and digital currency, and support direct payment to our official payment account and bank card transfer.
Global unified settlement at the instant dollar exchange rate.
According to project requirements, the access time can be completed within 5-10 hours.
The background visual data display allows you to see the real-time operation status of the product you purchased.
We support email and Telegram, WeChat online chat tools.
We provide you with 24/7 customer service online 365 days, 24/7.
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